Sherry
Submitted this review about Auto Transport 123 Review made Live: 8/23/2016 11:27:00 AM
When I first called I was greeted with great customer service. When I called back to confirm order and ask general questions, I was met with rudeness, as if I was bothering her. I was told they have their own trucks, but they do not.They are a brokerage. I was also told I would get updates leading up to the shipping so I could know when the truck was coming, but that never happened. I had to call multiple times. Luckily I had a nice trucking company transport my car.
Method of payment was also a complete pain. Because they ask for cash or certified check, it makes everything feel sketchy. I was honestly nervous that my car wouldn't make it to the destination. Thankfully it did.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Tennessee
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
825
Quote or Order Cost:
$825
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.