Company Response Review Report Review
Still working with David on Resolving the issue.

Steve Kennedy Submitted this review about Auto Transport 360
Review made Live: 1/29/2014 1:13:00 PM
I spoke with David who seemed very helpful and told me that he had a driver that could pick up my car on Wednesday 1/29/2014 and deliver it by Friday at 1:00. He told me worst case scenario it would be delivered Saturday morning. I made it very clear that I absolutely needed the car on Friday. This all occurred on Monday 1/27.

On Wednesday Morning I received a call saying the truck driver had backed out and that the only other truck driver they could find would not be able to deliver the truck until Monday morning.

David is currently working to find a new Trucker to deliver the vehicle to me in Albany on Monday. He is working to fix the issue, and I will update the post when this is resolved.
Shipment Details
Origin State:
Wisconsin
Pickup:
Late
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12071-MQ
Quote or Order Cost:
$625

Company Response
Adrian from Auto Transport 360 Submitted this response.
Response Date: 1/30/2014 11:14:00 AM
It is a pleasure working MR. Kennedy. Our luck with the first driver was unfortunate but we are in the process of finding a new driver to deliver his vehicle to Albany,NY by Monday. We have also discounted our fees due to the slight issue and should have it resolved rather quickly. Thank You Steven 954-368-0165