Company Response Review Report Review
First time user of a vehicle transport company

Beth Submitted this review about AutoStar Transport Express
Review made Live: 10/27/2011 11:47:00 AM
This was the first time I ever had a vehicle transported so I did not know where to start. When I went online to get a quote I ended up getting numerous calls, e-mails, etc... I just did not know who to use and what to do. I had heard horror stories about transporting a car cross country. I had purchased my sisters vehicle so part of my decision to purchase her car was the transport cost and hassle. To save everyone the leg work just go with Auto Star. You wont have to worry about anything. I normally don't complete surveys but I know the stress of trying to decide who to use. Auto Star took the stress away and I did not have anything to worry about. Sandy was the driver and he was great.
Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
South Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
226119-OY
Quote or Order Cost:
$1000

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 10/27/2011 2:15:00 PM
Beth, Thank you for your kind review. If awards were given for Most Pleasant Customer, you would surely win. Though your pick up and delivery locations were somewhat of a challenge, I am glad you were agreeable to considering alternatives to get your vehicle moved quickly and at a good price. If any of your friends or family requires assistance in transporting vehicles, let them know I am here to help! Best wishes, Brian Douglas, AutoStar, 888 802 8250 x2245 or by email at brian.douglas@autostartransport.com