On time, kept up to date

Ken Submitted this review about AutoStar Transport Express
Review made Live: 11/8/2011 3:28:00 PM
The carrier gave me about a 90 minute warning before he arrived, was probably about 100 minutes when he called 1/2 mile from my home. Driver unloaded my vehicle, showed me the gear pattern and a few other odds and ends (car was 50 years old, had been purchased sight unseen).

Very seamless process, AutoStar kept me very informed along the way. Would definitely use them to transfer my vehicle again.

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 11/9/2011 9:58:00 AM
Ken, Thank you for your review! I am grateful you appreciated my persistence over the course of some weeks in pursuing your business and quickly securing a carrier to transport your Jeep the minute you were ready. I regret that the driver did not give you more notice than an hour and a half before picking up your vehicle and am grateful that you were able to work with his tight schedule he was on. Please let me know if I can be of help in the future! Brian Douglas, at AutoStar Transport, 888 802 8250 x2245 or email at brian.douglas@autostartransport.com