Rob, thanks for sharing your experience. I am sure you can appreciate the many factors involved in the transport of a vehicle several hundred miles, such as traffic, weather and customer delays. We provided you the name and phone number of the carrier and the driver, and you were always welcome to contact me or any of the customer service team here at AutoStar to enquire as to the exact location of your vehicle. I want to remind you that we presented to you on the 2nd of March that we had secured a carrier to pick up your vehicle that day and that they estimated to deliver in 5 to 6 days. Your Mustang was delivered to you yesterday, on the 7th, which is 5 days from pick up. If you do require timely service at the best possible price, please call Brian Douglas at AutoStar, 888 802 8250 x2245 or email me directly at brian.douglas@autostartransport.com