Company Response Review Report Review
NY-WA

Ashley Submitted this review about AutoStar Transport Express
Review made Live: 4/3/2012 1:52:00 PM
Although it took more time that I'd like to get the car picked up (mostly due to the small window of time the lot was open), once picked up the delivery was speedy and low stress. I was disappointed I ended up having to pay an extra 300 over the quote, but overall fairly satisfied.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
286827
Quote or Order Cost:
$1350

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 4/5/2012 3:05:00 PM
Hi Ashley Thank you very much for your review. You were very understanding and calm throughout the whole process which I appreciated very much. I am very happy that the delivery was speedy and caused you little stress. I apoligise for the late pick up, but the repair company had given us little choice, as it was only open 3 hours a day, 5 days a week. If you are ever looking to ship a vehicle in the future, please do not hesitate to call me personally or anyone here on the autostar team, we would be more than happy to help. Liam Callaghan. 888-802-8250. Ext. 2248 liam.callaghan@autostartransport.com