Hi Allen, thank you for your input. We appreciate the feedback, as this information is vitally important in helping us maintain our status as a leader in the industry. We make every effort to locate a carrier as close to the first available pickup date as possible, and we keep our customers regularly updated as to the status of their order. While it should be noted that we were within the time window that was outlined in the contract, we do appreciate your patience, and we would be happy to assist you should you need transport services in the future. Thank you once again. Jon Arroyo 888-802-8250 x2249 jon.arroyo@autostartransport.com