Company Response Review Report Review
Experience

Jerry Submitted this review about AutoStar Transport Express
Review made Live: 8/1/2012 12:22:00 AM
I was completely comfortable with the entire experience. The driver went out of his way to accommodate us. The only negative was the extra charge for Credit Card usage. If that was eliminated I would have given an Excellent rating. I would use this company again.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
311102-DQ
Quote or Order Cost:
$725

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/2/2012 11:03:00 AM
Hi Jerry, I am glad that we were able to provide you with such a positive transport experience! The extra charge for credit card usage is assessed by our financial institution for executing an electronic funds transfer directly to the carrier, and we know it is kind of a drag! On the bright side, this fee can be avoided by paying the balance after deposit directly to the driver. Please let us know if we can be of service in the future, and thank you once again for your business. 888-802-8250 x2249 or jon.arroyo@autostartransport.com