Hey Doug! Thanks for sharing your pleaseant experience. We do make sure each transportation we take care of ends with a happy customer. Personally, I was very happy with how things played out with your order. One of our best enclosed transporters happened to be in New Mexico, they weren't having much luck finding cars to fill up, so they saw Doug's beemer, and basically took it for no extra charge. Doug was wise to accept their amazing offer, it was like getting a free upgrade to first class! Getting there sooner was just a cherry on top. These things don't happen everyday, but I'm glad it did. Thanks again for the feedback and hope we can be of assistance to you again in the future. Jose @ 888-802-8250 ext 2229 - jose.luna@autostartransport.com.