We did everything in our power to assist Pavan, as we do for all our customers if damage occurs to a vehicle during transport. All transport we arrange is contracted with the carrier to have an inspection at both pick up and delivery. This is so that the customer and carrier can both sign off on the condition of the vehicle prior to and following the transit. In this instance a thorough inspection was done of the vehicle at both stages and no damage was noted. Pavan only noted the damage after the carrier had delivered and subsequently contacted AutoStar the following day. We did everything we could to liaise with Pavan and carrier in order to try to resolve this however, the inspection sheet was signed without any notation of damage by Pavan therefore acknowledging that the vehicles were received in good condition. Sincerely, Ciara, Customer Service Lead, 888 802 8250 ext2255