Company Response Review Report Review
reliable car transport

n wilson Submitted this review about AutoStar Transport Express
Review made Live: 9/20/2012 12:27:00 AM
i searched several companies before choosing Auto Star Transports and the reason was because of their professionalism and quick response in contacting me from the beginning to the end.They worked with my change of schedules and when the fist carrier didn't work out they promptly found me another one that was equally reliable. Other than the car being dusty from the travel, it was delievered in the same condition that I had left it. I checked the mileage and found that it had not been driven which had been one of my concerns. I would highly reccomend this company to anyone who is looking to transport their vehicle. Thankyou again for your honesty and realiability and the pricing was reasonable compared to if I had driven it myself.
Shipment Details
Origin State:
Rhode Island
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
davis
Quote or Order Cost:
$1000

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/20/2012 11:54:00 AM
Hello Nancy, Thank you for your complimentary review. It was a pleasure working with you. I am glad that you did check the mileage to verify that your vehicle was not driven. One of our benefits is a one truck transport, so that way your vehicle does not exchange hands on the route. We choose the carriers we use carefully to provide you with the smoothest transport possible. It is rare to have a carrier cancel once we have dispatched to them but for this reason our agents work closely with our customer service team to provide quick results in finding a new, reliable carrier. You can always reach me here directly at 888-802-8250 ext. 2240 or by email at Drew.Robinson@Autostartransport.com.