First time using an auto transport company.

Nick Submitted this review about AutoStar Transport Express
Review made Live: 9/27/2012 1:40:00 PM
It was my first time using an auto transport company and I, like many others relied heavily on the reviews from this site. I did not want to get ripped off or have my car stolen (apparently a problem within the industry) and was very anxious about letting anyone take my car. After reading the great reviews on AutoStar Transport and Logistics, I felt confident enough to use their service. Autostar was very professional and kept me up to date each step of the process and their prices were some of the most competitive. Although, the date of arrival was 1 day later than anticipated, this did not change my opinion of AutoStar and I would definitely use their service again and/or recommend it to a friend.

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/27/2012 2:37:00 PM
Andrew. 888-802-8250 ext. 2235, andrew.odriscoll@autostartransport.com - Hi Nick, Thank you for taking the time to write us a nice review. I know you wanted to get it done for a good price so we worked hard to negotiate this price on your behalf. We all want the BEST price, but PLEASE DO NOT choose the CHEAPEST quotes you receive. WHY, you ask? Think about the actual CARRIER that will be transporting your vehicle, the GOOD drivers (like Nick's driver) have costs, rising fuel prices, insurance, maintenance and they need to make a profit to stay in businessl! They will ONLY accept vehicles that pay in this BRACKET because lower than this and they just dont make any money from them. The LOWER QUOTES only attract BAD drivers as they cut corners, hence all the BAD REVIEWS. LOOK for the MIDDLE of the road price - this is what the GOOD brokers will be quoting you, (like AUTOSTAR). Do your RESEARCH on this site, so you can get a feel for the company's BACK GROUND and REVIEWS and only CHOOSE 1 BROKER to use. If you have more than 1 this actually works against you - it's like sending two agents to bid at the same auction for you. In the end, you will get the item but pay more because you just bid against yourself. CALL the company you have chosen, EXPLAIN your situation to your broker, the GOOD brokers will tell you the TRUTH and sometimes this is NOT what you want to hear, but is VITAL to having the same experience as Nick. THEN RELAX, leave your transportation in the hands of your broker to get you the BEST driver for the BEST price, and he or she will work on your behalf to your specified needs and you should have the same GREAT transport as Nick did. For a great experience in transporting your vehicle, please call Andrew. 888-802-8250 ext. 2235 or email me at andrew.odriscoll@autostartransport.com