PROFESSIONALISM

JOE RACINE Submitted this review about AutoStar Transport Express
Review made Live: 11/26/2012 1:51:00 PM
THE CARRIER HAD PROBLEMS WITH THE TRUCK BUT, KEPT ME ADVISED BY PHONE AND ADVISED ME OF ALL CHANGES. THIS WAS VERY PROFESSIONAL AND I HAVE NEVER HAD SERVICE FROM A CARRIER LIKE THAT. I WILL USE THEM AGAIN WHEN I SHIP THE VEHICLE BACK TO MINNESOTA.

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 11/27/2012 9:43:00 AM
From Brian Douglas; brian.douglas@autostartransport.com, 888-802-8250 x2245 Joe, I enjoy looking back at notes to see what made a specific transport successful. I see we originally quoted you in mid October and provided you a link to this website and encouraged you to do thorough background checks on us and anyone that you were hearing from. I emailed you a few times over the course of the following weeks, respecting your request to only receive communication by email. On November 13th you asked me to find you a carrier, and within 10 minutes I secured a carrier to fit your schedule with a 100 percent rating and a $250,000 insurance policy on each vehicle it transports. Within 30 minutes we had finalized arrangments for your transport. Give Brian Douglas a call or email me directly for assistance at brian.douglas@autostartransport.com, or 888-802-8250 x2245!