Company Response Review Report Review
Dificult move made easy

John Rankin / Beach Racing Cars Submitted this review about AutoStar Transport Express
Review made Live: 2/2/2013 2:46:00 PM
This was a difficult order to place, because the subject of the move was a basket-case race car strapped down to a pallet. Not only was it inoperable, it would not roll. Several other carriers either turned the move down, or asked very high prices for it, despite the fact that the pallet took up very little room on the truck.
Mark and the team at Autostar displayed a can-do attitude and superb customer contact and service throughout. They will always be my first call for future moves.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
378616-ET
Quote or Order Cost:
$1100

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 2/4/2013 10:50:00 AM
From Mark: mark.lajti@autostartransport.com Thank you for the great review John! I know this was a difficult transport, and I appreciate your patience throughout this process. I am glad you understood that not every driver would be interested in taking this load, but I knew we could get this done for you. I hope you enjoy your basket-case race car, and please let me know if you need my assistance again. Mark Lajti, mark.lajti@autostartransport.com, 888-802-8250 ex 2230.