Company Response Review Report Review
Auto shipment

P. Thompson Submitted this review about AutoStar Transport Express
Review made Live: 3/29/2014 9:58:00 AM
I shipped one of my cars upon retirement (Military) and needed to do it the last week of February, 2014. The only stipulation I had for the move was that the car had to be picked up not later than Friday, 28 Feb, as I had to depart (government move). Contact and info leading up to the move was excellent and my shipment window opened on 21 Feb. Due to no fault of Auto Star, there was a large ice storm/winter event in the Northeast US. As a result of that the car was not picked up until a week after the 28th. Once the car was picked up the contact and info from the company was excellent, both to me and the individual receiving the car on the delivery end. Auto Star Transport did what it was contracted to do, (within the confines of the weather), so I have nothing but praise. Good company with reliable people, timely customer service, notifications and assistance.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Thompson
Quote or Order Cost:
$950

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 4/1/2014 1:24:00 PM
Thanks for the wonderful review. Unfortunately weather can be a big factor in unforeseen delays in the transport business, from autos to airplanes. We appreciate your patience and understanding in the matter, and are very pleased that it all worked out in the end. We appreciate the military very much and all they do for our country. For a free quote call Yasmin at 888-802-8250 Ext. 2233 or email Yasmin.sairally@autostartransport.com