We appreciate the kind words concerning the overall service provided. We are always striving to inform our customers with how the process works, and wished this could have been explained a little better. With an averarge price, comes the average pickup time of 3-5 days from the first available date, and this particular order was picked up on the 4th day, so exactly within the average of the industry. For a free quote please call and speak to any of our qualified agents. 888-802-8250