Company Response Review Report Review
SO EASY, GREAT SERVICE

Alexandra Submitted this review about AutoStar Transport Express
Review made Live: 4/29/2018 12:09:00 AM
My husband and I moved half way across the country, from Florida to Texas and we initially had two vehicles that we needed shipped there. We were given an exact quote and instructions on our first call, which was great. Unfortunately, in the weeks closing in on our move, one of our cars became unusable and we no longer could bring it with us. I was worried that since we had already given a deposit and secured a driver, that it would be a problem, but no. Rodrigo was SO helpful and made this stressful process so easy for my husband and I! In the end, our car arrived 4 days earlier than we expected which was so helpful... All in all, I would recommend this company a hundred times over. Thank you so much!
Shipment Details
Origin:
Delray, Florida 33444
Pickup:
On Time
Destination:
Coppell, Texas 75019
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
993398-CE
Quote or Order Cost:
$800

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 5/1/2018 7:55:00 PM
From Rod 888-802-8250 x 4211: Hello Alexandra & Paul, I appreciate the time you took to provide feedback on your transport experience. We were able to secure a carrier on the first day you asked us to arrange transport for your vehicle and we provided you the name and number of the carrier and driver with a written contract outlining clearly the total cost of transport with no surprises! When you, your family or friends want a worry-free transport for your vehicle, please contact Rodrigo at 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.