Company Response Review Report Review
Customer Service Experience

Hema Poonamalli Submitted this review about AutoStar Transport Express
Review made Live: 1/23/2020 2:24:00 PM
Excellent Customer Service throughout the process by Ben. Even though we had delays at the dealership Ben and the assigned driver were very patient and delivered the car in a timely manner
Shipment Details
Origin:
Akron, Ohio
Pickup:
Late
Destination:
, Ohio 45459
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1142442-ET
Quote or Order Cost:
$225

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 1/27/2020 8:31:00 PM
From Ben Acevedo 888-802-8250 x 2241 : Hi Hema I appreciate the time you took to provide feedback on your transport experience. With nearly two dozen transport coordinators and a half dozen customer service agents, we work together to ensure a smooth transport. When you, your family or friends want a worry-free transport for your vehicle, please contact Ben Acevedo at 888-802-8250 x2241 or by email at ben.acevedo@autostartransport.com.