Company Response Review Report Review
AutoStar Transport Express

Mike Genetti Submitted this review about AutoStar Transport Express
Review made Live: 8/10/2020 12:18:00 PM
I needed to get my daughter's car from Florida to Illinois and did some searching for a good company to use at a reasonable rate. I received several calls with estimates and AutoStar Transport offered me a great rate. So I did some checking and found good reviews. I gave them a shot and was very pleased. Once a driver was assigned, he kept me in the loop on when he'd be there to pick up the car. He had nice, safe equipment and made sure he had the contact info for my daughter. He promised he'd try to have the car to her the following day and he did so. He was able to find a good place to unload decently close to her apartment. The car arrived in great shape. All in all, a great experience with no complaints!
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1201198-TW
Quote or Order Cost:
$795

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/12/2020 5:34:00 PM
"From Ed 888-802-8250 x 2249: Hello Mike, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com"