Company Response Review Report Review
Shipment

Caitlin Submitted this review about AutoStar Transport Express
Review made Live: 8/11/2020 6:36:00 PM
Auto star connected me to a safe drive that safely got my car from CA & made it all the way to IN. The company does take up to 5-7 days before they can actually find a driver so the faster you book with them the faster you get the car gone. I shipped my car on July 21st and received it on the 25th. I worked with a man named Dimitry and he was awesome!! I did have personal items in the car. Two totes filled with clothes and valuables and my car came back to me in one piece and the inside completely untouched. Nothing was stolen and there was no damage to the car. I was very satisfied with my order! Thank you auto star!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Indiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1203704-MW
Quote or Order Cost:
$1450

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/17/2020 5:58:00 PM
"From Ed 888-802-8250 x 2249: Hello Caitlin, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com"