Company Response Review Report Review
First Time Shipping Car - Excellent Experience

Mike Submitted this review about AutoStar Transport Express
Review made Live: 6/14/2021 6:07:00 PM
Had an excellent experience shipping my son's car across the country (Arizona to Pennsylvania) after his college semester ended.. Was my first time shipping a car, had read lots of mixed reviews of various shippers, didn't know what to believe.. However, I decided to use Auto Star Transport, and so glad I did. The process went smoother than I expected.. Sofia dnd her team kept me regularly updated during the entire process (from pre-pick-up to delivery).. The truck driver also called me a few times to keep me advised as to his location while he drove across the country. There were no issues what so ever, and I felt the price was fair in regard to what i was quoted elsewhere.. When I need to ship a car again, I will use Auto Star and request Sofia. Sofia had told me it would be a very good experience when I first spoke with her and she was absolutely right.. Easy to tell in speaking and interacting with her that she cares about her customers.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1800
Quote or Order Cost:
$1800

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/15/2021 6:02:00 PM
From Sofia 888-802-8250 x 4205: Hello Mike, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Sofia at 888-802-8250 x4205 or by email at sofia.wolf@autostartransport.com.