Company Response Review Report Review
Car Transport across country

Silvia G Submitted this review about AutoStar Transport Express
Review made Live: 8/12/2021 7:22:00 PM
I moved my BMW from Illinois to San Jose, Bay Area, Northern Cali. The driver picked up my car on Wednesday and 4 days after it was delivered in California. The representative who took care of me was over the phone and through emails Juan Acosta he was very caring, responsible and explain the process in details, plus he is bilingual English/Spanish. Outstanding customer service. I am very happy with the service and will totally use the same company should I need to move my car again. Also, they gave me the best rate compared to other companies that I also contacted. 5 STARS !!!
Shipment Details
Origin:
Schaumburg, Illinois
Pickup:
On Time
Destination:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
99999999999
Quote or Order Cost:
$1300

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/17/2021 4:16:00 PM
From Juan Acosta (888) 802-8250 Ext. 2260: Hi Silvia! Thank you for taking your time to share you experience. I am happy that your transport experience was so great. It is always great to hear from my customer that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com.