Review Report Review
AutoStar Transport & my first car transport

Andrew Submitted this review about AutoStar Transport Express
Review made Live: 11/24/2009 8:36:00 PM
This was my first time shipping a vehicle so I was not sure what to expect. I got a bunch of quotes and looked at ratings of a bunch of shipping brokers before making my decision.
I decided to go with autostar as they had good ratings and their price was good ($500). I called mark up and told them to go ahead and see what he could do as far as arranging for pick up of my vehicle (this was on a thursday afternoon) He called me back in less than an hour and said he found a transport company that would pick my car up the next day, but that it would cost $525 rather than the original quote of $ $500 even. I said that that was fine because i figured it would be nice to get the car moving quickly. My vehicle was picked up the next day (Friday) and I was called by the transporter friday afternoon and told it would be delivered saturday morning. I waited around all day saturday, but the car didn't show up til about 6:45 that night... The driver told me they had some mechanical problems with the truck and that was the reason for the delay... It would have been nice if they would have called me and told me they had problems so I wouldn't have to wait around all day but that was the transporters fault not autostar (autostar is closed on weekends, but this was a moot point as the process was in the transporters hands by this point anyway)
All in all I thought the process was very smooth and Mark at AutoStar took good care of me and I wouldn't hesitate recommending them based on my experience.
Thanks
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Utah
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
81049-xx
Quote or Order Cost:
$525