Milos
Submitted this review about Automoves Ltd. Review made Live: 11/27/2014 3:47:00 PM
I shipped my Mercedes S Class from Toronto to Vancouver on November 3rd. I dropped the vehicle off at their lot in Etobicoke and it was on its way to Vancouver by November 4th. I chose the rail option as going by truck would have taken significantly longer. The gentleman who accepted the car did a complete walk around and took several pictures of the surface scratches I had. I thing the job he did was a little too thorough but I guess those are their coverage requirements.
I was advised once the vehicle was on the railcar and given a tacking number which provides vehicle status and ETA online. There was no live GPS available but the agent advised that such option is not available when shipping by rail.
The car arrived 2 days later than I expected, which is not the end of the world, but did mess up my weekend plans. All in all the shipping took 13 days which is still good considering I have heard some people experience 30 day delays with some other companies.
Most importantly, Automoves did keep me in the loop about my vehicle status, so I am a happy customer and would use their service again.
Thank you, Milos
Shipment Details
Origin State:
British Columbia
Pickup:
On Time
Destination State:
Ontario
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
AM110237-14
Quote or Order Cost:
$1450
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