Sherry, we apologize for any problems. Your manager Galina offered you a price, which unfortunately wasn't good for you. However, she could still keep looking for a driver for you, but after Galina sent you a contract, we didn't get any confimation of the order. You had to wait more time to ship your vehicle for the price you wanted. We didn't even signed the contract and didn't charge you for money. We understand there is high competition and we always offer several options for our customers.