Good Experience but could have been better

Matthew Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 7/26/2016 12:44:00 PM
I originally chose MoveWheels.com, because a friend of mine had recently used them and had a good experience. Overall service was good. Pickup and Delivery were on time and my CR-V arrived in the same condition it was in when loaded on the truck. My only two complaints are that I was originally quoted a price of $950 for the transport and then was told it would be $100 more several days later after I gave them a call to find out what was going on with my order. I agreed to the increased price, but would have preferred an honest quote at the beginning. Secondly, after my car was dropped off, the driver needed a ride back to his truck but forgot where he had parked and it took me an hour before we could finally find it, even with the aid of his GPS device.