Company Response Review Report Review
Unreliable, Excuses and failure

Angel L Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 8/28/2018 11:15:00 AM
Absolutely Poor transport company. Fails to pick up vehicle and uses the "Broke down truck" or "others didn't fulfill contact." I am at a loss of money for traveling to meet driver and not a reliable source. I recommend you seek another company, as they can not guarentee their prices or stick to their contacts. I have never had an issue before relying on a transport service. Zero Stars.
Shipment Details
Origin State:
Connecticut
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
00000000
Quote or Order Cost:
$6500

Company Response
Linda Ross from BWT Group LLC DBA MoveWheels.com Submitted this response.
Response Date: 8/30/2018 5:53:00 PM
Please note that all service dates in the auto transport industry are only estimated, and the auto transport industry is much different than for example the package delivery industry due to different factors: traffic delays/detours/speed limits, weather delays, mandatory rest stops, pickup/delivery client availability delays, weight station check-ups, police inspections, truck breakdowns, driver's health issues, etc. In the auto transport industry schedules are not pre-made that far in advance, their availability fluctuates daily, therefore so does their pricing.