Nicole G
Submitted this review about Best Direct Shipping Review made Live: 12/11/2016 6:54:00 PM
In November of 2016, I made plans to move from Mississippi to Arizona, but there was just one problem. I would be moving by myself, and I have terrible driving anxiety. The thought of driving for 3-5 days alone terrified me, so I began to look for alternatives. I went online and googled 'transport my car out of state' and a few broker sites came up. I entered my information, and waited.
Thankfully, I didn't have to wait long. Best Direct Shipping was one of the first ones to connect with me. Not only did they offer the best rate ($650 while competitors were quoting $900 - $1600), but they were great to talk to on the phone. Jim took his time explaining the process to me, and unlike the other competitors who I had spoken to, he didn't ever bad mouth the competition. He just talked to me about my car, how the process went and took it from there.
I changed the date of my move a couple of times and Jim was very accommodating.
Michael, the driver, was very nice too, and when I met him, my mind was at ease because I knew he would take good care of my car.
The staff of Best Direct Shipping did a wonderful job of keeping me informed during the entire process. They returned phone calls and emails promptly. They went above and beyond, and I don't think it would have been possible for this transaction to have gone any smoother. My boyfriend and my friends were all very impressed by this company, and we've already recommended them to a few of our friends.
I know a lot of brokers and drivers will try to talk you out of using Best Direct Shipping, because that's what they did to me, but don't fall for it. Best Direct Shipping was on time, offered stellar customer service, had the best prices, and were there for me every step of the way. Your car is in good hands with this company.
Shipment Details
Origin State:
Mississippi
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1128
Quote or Order Cost:
$650
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