Carol Milller
Submitted this review about Best Rate Auto Transport Review made Live: 12/11/2010 7:03:00 AM
On November 25th I purchased a truck that was in Kentucky, I live in Pennsylvania. I went through 3 shipping companies before someone could do what they said they would do. The first company raised the price considerably after they found out the truck had a lift kit. The second company lied about pick up dates. They told me the truck would be picked up in Ketucky on December 2nd or 3rd, but that never happened. I had talked to Stephanie right after I contracted the second company,but gave them the benifit of the doubt. Bad choice,it was now December 8th and no truck . They were not returning my phone calls or emails. I was very frustrated, they already had $199 of mine. I gave Stephanie a call on December 8th and she had my truck in my possession early morning on December 10th. Her service was absolutely awesome!Thank you so much Stephanie!
Shipment Details
Origin State:
Kentucky
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
37378-CP
Quote or Order Cost:
$600
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