No Customer service skills. Picked vehicle up weeks late. When contacted, given every excuse. Rate initially quoted was less than the rest, but in the end they raised their rate to an amount that was higher than the rest. Then delivered the vehicle without notice with damages. They claimed that the vehicle was received that way. But even the pictures that they had didn't show the damage that it had when it was delivered. The mirror was actually missing when delivered. The person who delivered was rude and didn't speak English. I was forced to call the police due to the drivers attitude and actions. Was advised by owner that they don't prepare reports at pickup unless the person sending requests. Pictures from pickup don't match the condition delivered. Very very poor service. In the picture, no the mirror isn't tinted. The glass is completely out!! Service was pitiful. I would do -1 stars, but it wouldn't allow me to.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7195022
Quote or Order Cost:
$675
Car Condition
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