Company Response Review Report Review
PROMISED REFUND

A+ Quality Auto Sales Submitted this review about Bluestar Auto Movers
Review made Live: 1/18/2009 12:37:00 PM
We have obtained their services to have a vehicle transported from Paramount CA to Conway AR. When the vehicle was delivered to our customer the windshield was broken and was acknowledged by the driver of the transport company. Despite the several attempts and calls to have the matter settled as promised, still nothing has been accomplised. It has already been 4 months since the incident. We just want the transport company to reimburse our customer the cost of replacing the windshield which is $302.31
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Arkansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
371224-FE
Quote or Order Cost:
$1000

Car Condition
  • Vehicle was damaged
Company Response
Yosi Matilsky from Bluestar Auto Movers Submitted this response.
Response Date: 1/21/2009 5:51:00 PM
We have made several attempts to have the carrier reimburse the client for their damages. Unfortunately, the carrier (AAA Transportation) has yet to mail in his payment. We cannot force anyone to make a payment. Since this incident occured we have stopped assigning loads to AAA Transportation. We made every effort to accomodate the clients but could not resolve the matter in her favor. We do suggest legal action.