courtney
Submitted this review about CAA Transport Review made Live: 2/3/2014 3:56:00 PM
This company was horrible and I would not recommend them to anyone. I was told it was going to arrive between 7 to 10 days and it was not here at the time I was told. I called the company multiple times trying to figure out exactly when my car would be here and they either did not answer the phone or just would not find out where my car was. As the owner of the car, I felt that I had the right to know exactly where my car was located and they did not like that. Their customer service was unprofessional. When the driver finally arrived with my car, he continued to complain that I "made" him work overtime and work a night shift. As someone who is paying a lot of money to have my car shipped, I did not appreciate those comments. I will never recommend this company to anyone.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Cynthia
Quote or Order Cost:
$800
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