Review Report Review
You will have to pay out of your pocket if they damage your car

atkhan Submitted this review about CT Transporters LLC
Review made Live: 8/6/2013 7:26:00 PM
I used their service while shipping my car from Texas to California. While shipping my car they told me that my car would be fully insured. When I received my car there were big scratches on my car. They provided me with insurance paper. When I showed it to progressive, the insurance company told me that the amount upto 2,500$ I will have to pay out of my pocket. When I contacted them Nikki she told me that the kind of carrier she selects is not under her control and it is the Central Dispatch that allocates carrier. Then she told me that she will put a complaint about the carrier to central dispatch but when I contacted her again on the number she always used to picks up to follow up someone else picked up the call and told me that Nikki is on vacation and will be back after 2 weeks. Then when I tried to contact them after 2 weeks no one replied. I was forced to pay 800 dollar out of my pocket to fix the scratches. The insurance policy is anything upto 2,500 you have to pay out of your pocket. So whatever quote they provide you, add 2,500 and that might be the amount you might have to pay to ship your car through them. They never verify through the shipper what kind of insurance they provide and provide you fake figures while telling you the quote. Then when you are forced to pay the money they just hide away and stop replying to your e-mails and you become helpless. Never Never ever use their service.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Nikki Cooke
Quote or Order Cost:
$700