Alexander
Submitted this review about Capitol Auto Transport Review made Live: 4/22/2010 8:04:00 PM
The auto-transport business is not the easiest to approach for the first time, and I was initially skeptical of all of the claims being made to me over the phone and over email when I first started shopping around for quotes. But Dakota was a true pleasure to work with. He was honest and upfront about how the business works and about what he could do. And in the end, my car was picked up and delivered much faster than I expected, with no hassle, and with no damage to the vehicle.
I also particularly liked the transparency with which Dakota operated. After he gave me a quote, he started looking for a carrier who could take my car for that price. Within three hours, he called me back, and only once he had booked a carrier did he ask for any information related to payment. Even then, all he took was my credit card number, which he only billed (for a portion of the total) once the carrier actually picked up my car. Dakota also gave me all the information about the carrier that I would need should I want to contact the carrier directly. The carrier came on time for the pickup and delivery.
In short, it was a much easier experience than I expected, and I'd be more than happy to answer any questions about it you might have.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
58910
Quote or Order Cost:
$785
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