Company Response Review Report Review
Broken Promises

Tammy Submitted this review about Carmoza LLC
Review made Live: 12/15/2010 5:17:00 PM
We contracted Carmoza 30 days in advance of moving our Ford PU, a surprise Xmas present for my father-in-law. They collected FULL payment up front then left us hanging. I called 3 days prior to the scheduled pickup and got the runaround from everyone from the sales person to Manny the C/S Mgr. DON'T USE THIS COMPANY unless you like to throw money away and have your time wasted.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
94560-RU
Quote or Order Cost:
$875

Company Response
Kevin Malloy from Carmoza LLC Submitted this response.
Response Date: 12/16/2010 12:23:00 PM
We are very sorry that we were unable to meet the transport day the customer had required. We are very ethical in making sure we follow through when an incident like this occurs and stand behind our refund policy. This customer received a full refund.