Company Response Review Report Review
Malia

Irv Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 1/19/2012 11:34:00 AM
I called Cascade Vehicle Shipping on a Monday to have a car shipped to me from a dealership in Ohio. Malia was very helpful and answered all of my questions as well as described how the vehicle shipping process works. She gave me a quote of $548 and found a driver within the next hour. The car was scheduled to be picked up on Wednesday and delivered to me on Friday. The pickup was on time Wednesday morning and the driver called me Thursday morning to tell me that the car was in town and he would be delivering it in two hours. He was very accommodating by meeting me in a nearby mall parking lot because I had doubts about a trailer being able to successfully turn into my subdivision. The car arrived in great shape. I'm pleased with my experience with Malia and Cascade Vehicle Shipping in coordinating the delivery and would be glad to do business with them again.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
Georgia
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6450335
Quote or Order Cost:
$548

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 1/21/2012 10:08:00 AM
malia@cascadevehicleshipping.com 360-834-7898 - - Irv, thank you for the great review. Educating our customers on how the shipping process works is one of the most imporatant parts of my job at Cascade, without understanding the industry it can result in a very frusterating experience. Thank you again for the 5 STARS and I look forward to working with you again soon. MALIA ;)