Not sure I would do this again

Dan R. Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 2/26/2013 9:59:00 AM
I used this service to bring a preowned car to me I purchased 800 miles from home. This is the second time I have used a carrier in this manner. The first time was great. Two things about this occasion did not sit well with me. First, the quote was for $635. I ended up paying $850. The transport company said that they posted the job too low. Also the time it took was excessive. I owned the car on January 31st, it wasn't delivered until February 22. The dealer was threatening to charge me storage fees if I didn't come pick it up.

Next time I am going to confine my search for a vehicle within a 250 mile radius and go pick it up myself. The driver ultimately was friendly and thorough, the people at Cascade were friendly, but the execution was expensive and late.

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 2/26/2013 6:02:00 PM
DAMON LUCKEY 360-834-7898, damon@cascadevehicleshipping.com Dan, Im really sorry that you were not happy with the service provided to you. I did go back through my reviews to find that its been over a year since I have received a review this low. I provide the service that my customers allow me to, and you forced me to keep the price low after I had told you that the price was not going to work. Some routes are tougher than others, and as soon as I realized what we were up against I let you know. It is no ones fault but your own for not listening to my advice. Once you allowed me to do my job we were able to find a truck for you rather quickly and I stayed with you following up daily till the carrier delivered. You told me yourself that our quote was right there with everyone else, so I know that I did not give you a low ball quote. Unfortunately we have to move vehicles on some less desirable routes and the trucks want more money for this. The only reason it took so long to get your vehicle moved was that you did not trust me. I know that you could not have been given any better service from anyone else in this industry.