Company Response Review Report Review
Stephanie H 360-853-2803

Haydee Deleon Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 5/14/2013 8:44:00 PM
I received prompt service and was contacted within a few minutes of requesting a quote. When my primary contact was not available, I still received great service from other staff. They contacted me the day of pick up to provide me an update on when I should expect the driver. I did not receive updates during transport which would have been nice. Delivery was one day past the estimated date.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2000810
Quote or Order Cost:
$735

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 5/15/2013 4:10:00 PM
Stephanie H. 360-853-2803. Haydee, we are very glad to here that your transport with us was great. Here in Customer Service we make sure that from the time you place your order to the time your car is delivered that everything this great. We are sorry that the carrier was not in more contact with you once the car was in transit. We do hope that you use our service again in the near future. Kayla 360-853-2802