Company Response Review Report Review
(Michael Walker 360-940-7078 ext 7007)

Jason Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 8/26/2013 3:05:00 PM
I highly recommend Michael Walker at Cascade. I'm annoying, ask tons of questions, and check-in constantly. Michael always exhibited patience, was prompt to reply (including on weekend), set appropriate expectations for each step of the way, and was highly transparent and forthcoming throughout the process. He came to me highly recommended by a former roommate who worked with Michael in the past, and certainly lived up to the lofty expectations.
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2001978
Quote or Order Cost:
$1710

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 8/26/2013 4:06:00 PM
Michael Walker 360-940-7078. Wow. Thanks Jason for that very nice review. I think the most important part of my job is communication. Sometimes things don't go exactly as planned - it may cost a little more, the truck may have a delay, the driver may have a bad day, whatever the issue may b, the most important thing I can do is to keep my customer well informed at all times and set realistic expectations for what is actually happening. I give my best every time with every customer. The outcome is usually good for everyone. Please let your friends know they can count on me. It was a pleasure working with you.