Company Response
Terry Williams from
Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 4/3/2009 11:47:00 AM
Jim,
You dimensions were in the notes at all times for this transport. The company that hauled your vehicle Admiral Merchants was aware of the dimensions when they took this vehicle. They also knew this vechicle was a non working vehicle/trailer. It is unfortunate that Admiral did not accomodate your dimensions, but we provided all the information that they needed when they decided to take this load.
I am glad to see that you thought Michelle was a pleasure to work with and apologize if you go the wrong impression with her. I have been instructed to contact Admiral Merchants and request that they refunds you partially because what they did was unacceptable. I will be looking in to this for you.