Michelle at Cascade Vehicle Shipping is very knowledgeable about all aspects of the vehicle shipping business. She patiently answered all my questions about the process. She promptly returned calls and provided answers to my further questions. She promptly let me know when my vehicle shipping order was officially listed, and when she found a reliable carrier for my auto.
In less than two days, Michelle found a reliable carrier to transport my auto from the east coast to California. My auto was delivered to my front door in four days, without any problems.
Auto transport customers should ask their carrier in advance what form of payment they prefer.
I had specific questions about carriers having liability insurance. Michelle assured me that her company uses due diligence to make sure the carriers they work with are fully insured.
Michelle is very pleasant to work with. She does not rush customer service conversations, as some customer service workers do. Instead she makes sure the customer has all the information they might need. I would readily recommend Michelle and Cascade Vehicle Shipping to anyone seeking to transport their vehicle.
The price quoted by Cascade Vehicle Shipping for transporting my auto was very competitive. I preferred working with a vehicle shipping company located in the same time zone as me.
Company Response
Terry Williams from
Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 4/21/2010 3:50:00 PM
Cliff, Thanks for using me to get your car transported. It was a pleasure working with you on this. Michelle
