Company Response Review Report Review
Review

Joe H Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 9/23/2010 1:39:00 AM
Everything on the pick-up end and was perfect. On delivery, although we paid for door-to-door, the driver showed up driving the car and claimed he had to put $35 of gas in the car and wanted that back. We refused. Then he wanted a ride back to somewhere in New Jersey. We called him a cab. We did not pay the extra but I thought it was a little bit sleazy. The car had 20 or more miles on it from when it got on the truck. The car was filthy on the outside from bugs and road grime but nothing was stolen and everything in general was ok. The person who delivered the car was probably not the same guy who picked it up. All in all the company seemed to be insured and the paperwork appeared to be in order. Bottom line is the car was delivered early and there was no damage.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Jersey
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6200729
Quote or Order Cost:
$998

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 9/23/2010 1:12:00 PM
Mr. H, Thank you so much. I spoke with the delivery customer as well and he said he had a great experience. He is also going to leave a review for me. If you need anything else let me know. Sorry for the little confusion at delivery, but everything seemed to work out and the delivery customer is happy. Thanks Kimberly 360-834-7898 ext 235 Kimberly@Cascadevehicleshipping.com