Company Response Review Report Review
Kimberley Freily 6205274

Renee Firestone Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 12/9/2010 10:22:00 PM
All of my interactions with Cascade and the transport company and driver were very positive. Every time that additional information was needed, it was provided in complete and timely fashion. The communication was clear and the instructions easy to follow. I had some special needs and concerns and Kimberley was easy to reach and if she needed to gather information before giving answers, she always responded as quickly as possible. Everything was handled in a very professional manner. The company that she selected to do the transport provided a driver who also made the whole experience flow smoothly and easily. He communicated with the people who were to receive the van and they were able to prepare for its arrival. While the transport was in progress, Kimberley kept in touch with me by e-mail and I always knew how everything was going.
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6205274
Quote or Order Cost:
$765

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 12/10/2010 1:27:00 PM
Kimberly 360-834-7898 ext 235 Kimberly@Cascadevehicleshipping.com Renee, I am so happy that you had a great experience. Please let me know if there is anything else I can do for you. It was so nice working with you. Happy Holidays