Cascade Vehicle Shipping is top tier! Blaine was on top of this transport from start to finish! I purchased a vehicle in New Jersey and was concerned about the transport process. I requested several transport quotes and Cascade was one of them. I spoke to all the shiippers after receiving there quotes. I also checked customer reviews on Transport Reviews website. Cascade continously received high ratings and since they are fairly local to me, I decided to contact them and get more information and options. Initially I had selected an open carrier, but given the weather and distance (3000 miles), I opted for an enclosed carrier. The cost was about 60% more, but I wanted my new Mopar 10 Challenger to arrive in showroom condition!
The vehicle was scheduled for pickup on a Friday the 4th with an expected delivery date of 3-11 and 3-14. The transport driver arrived on 3-3, a day early, and inspected and loaded the vehicle. I was informed by Blaine that the vehicle had been picked up early, I was ecstatic! I received a call from Blaine on 3-9 stating the vehicle would be on time with delivery on the 11th. Much to my surprise, the transport driver called me later that day and stated he would be delivering the vehicle a day earliy, the 10th about 11:00 am! Unbelievable! I received a phone call at 9:30 that morning from the driver stating he was 15 minutes away, to cool! I jumped in my rig and headed to the drop point in the pouring rain, bummer! Called the wife to have her meet me there with the video camera, as I wanted to capture this moment. I arrived at the drop point and the driver was offloading several vehicles, as my Challenger was a couple vehicles forward. Cool, I didn't miss it coming off the truck! Much to my surprise, all the vehicles on the transport were covered in plastic, very nice! I introduced myself to the driver and provided id and he unloaded the vehicle with much care and diligence. I could tell he had done this a few thousand times. As it was pouring rain, I did my best to inspect the vehicle, comparing the descrepancies on the tranporters pick-up sheet. No problems found! The vehicle was without carrier issues, all contents shipped with the vehicle were present. I signed the carrier documents and paid the remaining balance of the contract. The driver exhibited professionalism throughout the drop and thanked my for my business!
To sum up this experience, Cascade Vehicle Shipping Inc. and Auto Trans Experts provided a top tier service from start to finish! I would could not have asked for better customer service than I have received! If you are considering moving a vehicle, hire this company, youir concerns are theirs! Professionalism, integrity, and pride best describe Blaine from Cascade Vehicle Shipping and Ivan & Stephan from Auto Trans Experts! Well done Gentlemen!
Best Regards,
Carl Walker
