Company Response
Tammy Caviness from
Caviness Auto Carriers Submitted this response.
Response Date: 11/13/2007 3:46:00 PM
George, Yes we quoted you total price 1000.00. 100.00 out of that went to us. Leaving a balance of 900.00 going to the hauler at delivery of the car. When haulers call in and ask if we could call the customer to see if they will go up on the COD. We do ,But it is up to the customer if they want to do so.. We did fined a hauler. I am the broker on this one not the hauler . I have no control over the hauler there are a different company from us. And 9 days from west to east coast is good. Drivers can only drive so many hours per day by law. The driver should have kept You more in formed. But I do not control the hauler. And when you called it was after hours and I called you back the next day with the info I had and told you not to worry.. There was no diaster. Hauler didnt keep you informed like you wanted him to. And he should have. But there sould have been more patience.