Dear Mr Birch, Thank you very much for the review. I know that you waited for over 2 weeks with no results with your first broker and I am very happy that I could get your daughters car assigned for pick up in less than 7 minutes from the time Mrs Birch placed the order with me and then picked up quickly. You are right, things do happen, but Nationwide Transit got the mechanical problem resolved quickly and were only late by a few days for pick up. We had a great trucking company and after the initial short delay, the vehicle delivered in 6 days between Tucson AZ and Ballwin MO. Even though they did pick up late, they still got your daughter's vehicle delivered in the time they promised. Thank you, Kathy Gant