Company Response
Kevin from
Chips Transport Submitted this response.
Response Date: 11/10/2015 2:04:00 PM
Chip's Transport did everything in our power to make this delivery go smooth. We do not guarantee a large carrier can make delivery to your door. This is also communicated to all customers during the booking process and is stated on our contract. In our efforts to meet this customers demands we even got to the delivery street only to take a picture of a sign stating NO TRUCKS to provide to the customer. I believe Chip's Transport did everything in our power to try and make delivery to the customers home even though we do not guarantee this.