Company Response Review Report Review
It cost me more to fix my car than to ship it

Katie Submitted this review about Cosmos Auto Inc.
Review made Live: 12/3/2010 2:41:00 PM
DO NOT USE THEIR SERVICES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I had read the reviews and read a few good ones and a few bad, but I figured since they were so chap I'd go with them.

It took less than three days for them to drive my car from CA to VA, that seems way too fast. My car came back dirty and EXTREMELY DAMAGED. They would not take my car off the truck until I signed the paper (which states that my car came in one piece and there is no damage). This is where they SCAM YOU. I immediately told the driver that I was unhappy and he did not care.

This SHITTY company gave me the run around for two months telling me my car would get fixed only to find out, no it's not.

THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH. SERIOUSLY DO NOT SHIP YOUR CAR WITH THEIR COMPANY.

THIS COMPANY IS A JOKE.

If you want your car to come back completely damaged then use them, if not I suggest using someone, anyone, else!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
775
Quote or Order Cost:
$775

Company Response
Cosmos Auto Inc from Cosmos Auto Inc. Submitted this response.
Response Date: 1/1/2011 11:55:00 AM
Not correct. Michelle Thompson (650-245-4947) did not note any damage on the delivery paperwork and paid the carrier in full at delivery. A few days later she called saying there were a couple of scratches on her roof. We directed her to our contract and told her we would send her the carrier's insurance but it would be hard to prove damages at this point. As expected the insurance company denied the claim. From our conversation with her the scratches would come out with a car detail.