I call this company and a sale person informed me that they had one opening left on a truck that was leaving on the very day that I wanted to ship. Come the day before pick up I called to see when they would pick up. The service rep said the driver would call me that eventing. no call. So I called the service rep and left a message. Still no response. I was told the rep was in a meeting, on break, and still no return call. Finally I got the rep and she said that she would check. This is now late in the afternoon,and still no truck. I made a total of 13 calls and received not one call from this carrier. To make a long story short they kept my deposit and I still haven't seen a truck! I think this company gives the industry a bad name. I know this because serveral weeks later I had a wonderful experience with another carrier
Shipment Details
Origin State:
Connecticut
Pickup:
Not Provided
Destination State:
Nevada
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Betty the office manage!
Quote or Order Cost:
$980
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