Review Report Review
Never had such bad service in my life

Stacy Submitted this review about Crossover Auto Transport
Review made Live: 6/9/2008 11:07:00 AM
The company promised window of 1-8 days for pick up. Never showed up. Called them and very hard to get them on the phone. Never reply emails either. Waited for 10 days and I had to cancel my order and drove the car by myself.

Had been trying to get in touch with Angel in the past two months trying to get my $50 refund back (of course they wouldn't give a $150 full refund even they never served us as they promised and advertised). Finally got in touch with Angel in May and she said that I was going to receive the refund in a few days. Never got the refund. Will keep trying.

Just wondering if there's a way to file a complaint or if there's a legal way to get my money back? It's not a lot of money, but I feel being cheated and something needs to be done so other people won't have the same horrible experience like I did.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Laidler
Quote or Order Cost:
$830